jilhot Terms and Conditions

1 Definitions and General Provisions

The following definitions apply throughout this terms and conditions document:

• "Platform" or "Site" refers to the jilhot website and its associated services.
• "User" or "Member" refers to any person who has registered on jilhot or is using the site.
• "Account" refers to each member's own registered account.
• "Bonus" refers to welcome bonuses, cashback, or other promotional offers provided by jilhot.
• "Wagering Requirement" refers to the amount of betting required before bonus funds become eligible for withdrawal.

jilhot operates an online casino and betting platform for users in Bangladesh. These terms are written in Bengali and are governed in accordance with the laws and customs of Bangladesh.

2 Eligibility and Age Requirement

To register and use services on jilhot, the following conditions must be met:

• You must be at least 21 years of age.
• You must be legally able to participate in online betting activities.
• You must not be a resident of any restricted region.
• All information you provide must be truthful, accurate, and complete.
• One person may operate only one account.

If any user violates the above conditions, jilhot reserves the right to suspend or close their account at any time and may withdraw the associated funds.

3 Account Registration and Security

3.1 Registration Process

When registering an account on jilhot, you must provide accurate and truthful information. Providing false information will result in account cancellation and forfeiture of any winnings.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for all activities carried out from your account.

• Sharing account details with third parties is strictly prohibited.
• Accounts are non-transferable.
• If you notice any suspicious activity, you must notify our support team immediately.
• jilhot will never ask for your password or full payment details by email.

3.3 Verification (KYC)

jilhot may at any time request identity documents, proof of address, or proof of payment method for identity verification. If the required documents are not provided within the specified time, the withdrawal process may be suspended.

4 Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

The following payment methods are accepted for users in Bangladesh on jilhot: bKash, Nagad, Rocket, and bank transfer.

4.2 Deposit Limits

• Minimum deposit amount: ৳200 (per method).
• Deposits are generally credited to the account instantly.
• Deposits must always be made from a payment account registered in your own name.

4.3 Withdrawal Limits and Timeframe

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally completed within 5 to 30 minutes.
• Withdrawal requests must be sent to the same payment method used for the deposit.
• Withdrawals cannot be made until all bonus wagering requirements have been met.

4.4 Approval Process

jilhot may take additional time to verify large withdrawal amounts in the interest of fraud prevention and security. If information is requested for verification, a prompt response is required.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

jilhot offers new members a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000.

5.2 Wagering Requirement

• The wagering requirement for the welcome bonus is 15 times (15x).
• The wagering requirement must be met within the specified period from the date the bonus is received.
• The bonus balance cannot be withdrawn until the wagering requirement has been met.

5.3 VIP Cashback Program

jilhot's VIP program has four tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

It is possible to advance to a higher tier through active play. Each bonus offer may be subject to separate terms and conditions.

5.4 Bonus Abuse

Bonus fraud, attempting to earn bonuses through multiple accounts, or attempting to meet bonus conditions through coordinated betting activity will result in account cancellation and forfeiture of bonuses.

6 Fair Play and Prohibited Activities

jilhot is committed to ensuring a fair and transparent gaming environment. The following activities are strictly prohibited:

• Use of any software, bots, scripts, or automated methods.
• Any attempt to manipulate game outcomes.
• Conducting coordinated fraudulent activity with other members.
• Money laundering or transactions involving illegal funds.
• Operating multiple accounts or concealing identity.
• Exploiting technical errors or vulnerabilities in the platform.

If any of the above activities are proven, the account will be permanently closed, all balances and winnings will be forfeited, and legal action will be taken if necessary.

7 Privacy and Data Protection

jilhot gives the highest priority to protecting the personal information of users. SSL encryption technology is used on our platform.

• Your information will never be sold to third parties.
• To learn more about data collection and processing, please read our Privacy Policy.
• Information may be provided to authorities for legal obligations or security-related reasons.
• Cookies and tracking technologies are used to improve the user experience.

8 Responsible Gaming

jilhot is fully committed to responsible gaming. Online betting is a form of entertainment and is not a solution to financial problems.

• The option to set limits on your account is available.
• The temporary self-exclusion option can be used at any time.
• If signs of excessive play appear, contact our support team.
• This platform is only for persons aged 21 or above.

For the full responsible gaming guidelines, visit our Responsible Gaming page.

9 Dispute Resolution

9.1 Filing a Complaint

For any dispute or complaint, please contact our customer service team first. We provide support in Bengali via 24/7 live chat. You can also contact us by email: [email protected]

9.2 Resolution Process

jilhot considers all complaints with the utmost fairness. In disputes regarding game outcomes, server logs and game records will be considered final evidence.

9.3 Technical Issues

jilhot is not responsible for any transactions affected by technical errors. Any winnings received unexpectedly during a system error will be considered void.

10 Service Suspension and Account Closure

jilhot reserves the right to temporarily suspend or permanently close an account in the following cases:

• Violation of any clause of the terms and conditions.
• If evidence of fraud or deceptive activity is found.
• Failure to cooperate with the verification process.
• If the account remains inactive for an extended period.
• For legal reasons or at the direction of authorities.

Valid balances in permanently closed accounts are generally refunded, however in cases of fraud all funds may be forfeited.

Users may voluntarily close their own account if they wish. In that case, please contact customer service.

11 Limitation of Liability

jilhot is not liable for the following:

• Loss caused by internet disconnection or power outages.
• Errors in third-party software or payment services.
• Security vulnerabilities in the user's own device or network.
• Indirect, incidental, or consequential damages.
• Financial losses arising from the user's own gaming decisions.

In any circumstances, jilhot's maximum liability will be limited.

12 Changes to Terms and Conditions

jilhot reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified appropriately of any significant changes.

• Continued use of the site after updated terms have been published will be considered as your agreement to the new terms.
• Visit this page regularly to stay informed about the latest terms and conditions.
• If you do not agree to the updated terms, you may request that your account be closed.

13 Contact and Support

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali.
• Email: [email protected]

Our customer service team is always ready to answer any of your questions.